Items where Author is "WIBOWO, HERMANSYAH ANDI"

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WIBOWO, HERMANSYAH ANDI (2015) MODERASI BIAYA BERALIH PADA PENGARUH KUALITAS LAYANAN TERHADAP LOYALITAS PELANGGAN DAN KEPUASAN PELANGGAN TERHADAP LOYALITAS PELANGGAN. S2 thesis, Universitas Mercu Buana Jakarta.

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