Items where Author is "Valentina, Lita"

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Thesis

Valentina, Lita (2009) Lap. Kerja Praktek Penelitian Tentang Pengaruh Kepuasan, Kepercayaan, Hambatan Pelanggan Berpindah, Dan Citra Perusahaan Terhadap Kesetiaan Pelanggan (Kasus : Telkom Flexi). S1 thesis, Universitas Mercu Buana.

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