Items where Author is "Valentina, Lita"

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Valentina, Lita (2010) Balanced Scorecard Untuk Pengukuran Performansi Knowledge Management System Di Perusahaan. S1 thesis, Universitas Mercu Buana.

Valentina, Lita (2009) Lap. Kerja Praktek Penelitian Tentang Pengaruh Kepuasan, Kepercayaan, Hambatan Pelanggan Berpindah, Dan Citra Perusahaan Terhadap Kesetiaan Pelanggan (Kasus : Telkom Flexi). S1 thesis, Universitas Mercu Buana.

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