Items where Author is "THOMAS, IRAWAN"

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THOMAS, IRAWAN (2007) ANALISIS HUBUNGAN KUALITAS PELAYANAN DENGAN KEPUASAN PELANGGAN PADA BANK BCA CABANG WISMA 46. S1 thesis, Universitas Mercu Buana Jakarta.

THOMAS, IRAWAN (2007) Analisis hubungan kualitas pelayanan di kepuasan pelanggan pada PT. BANK CENTRAL ASIA.Tbk (BCA) Cabang WISMA 46. S1 thesis, Universitas Mercu Buana.

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