Items where Author is "SUTISNA, RIZAL"

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SUTISNA, RIZAL (2015) EVALUASI KEPUASAN PENUMPANG COMMUTERLINE TERHADAP KUALITAS PELAYANAN KERETA API COMMUTERLINE DENGAN MENGGUNAKAN METODE QUALITY FUNCTION DEPLOYMENT (Studi Kasus PT KAI Commuter Jabodetabek Jurusan Depok - Jakarta Kota). S1 thesis, Universitas Mercu Buana Jakarta.

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