EVALUASI KEPUASAN PENUMPANG COMMUTERLINE TERHADAP KUALITAS PELAYANAN KERETA API COMMUTERLINE DENGAN MENGGUNAKAN METODE QUALITY FUNCTION DEPLOYMENT (Studi Kasus PT KAI Commuter Jabodetabek Jurusan Depok - Jakarta Kota)

SUTISNA, RIZAL (2015) EVALUASI KEPUASAN PENUMPANG COMMUTERLINE TERHADAP KUALITAS PELAYANAN KERETA API COMMUTERLINE DENGAN MENGGUNAKAN METODE QUALITY FUNCTION DEPLOYMENT (Studi Kasus PT KAI Commuter Jabodetabek Jurusan Depok - Jakarta Kota). S1 thesis, Universitas Mercu Buana Jakarta.

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Item Type: Thesis (S1)
Call Number CD: FE/MJ. 14 176
NIM/NIDN Creators: 43110120144
Uncontrolled Keywords: Tingkat Kepuasan, Kualitas Pelayanan Kereta Api Commuter Line, Quality Function Deployment ( QFD )
Subjects: 200 Religion/Agama > 260 Christian Social Theology/Teologi Sosial Kristen > 268 Religious Education/Pendidikan Agama Kristen, Pengajaran Agama Kristen > 268.7 Services/Pelayanan
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum > 658.6 Quality Management/Manajemen Kualitas
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User: Admin Perpus UMB
Date Deposited: 04 Feb 2015 12:02
Last Modified: 16 Apr 2026 02:59
URI: http://repository.mercubuana.ac.id/id/eprint/13425

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