Items where Author is "SARI, ELIZABETH DAVINA PERMATA"

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SARI, ELIZABETH DAVINA PERMATA (2013) STRATEGI PELAYANAN CUSTOMER SERVICE DI BANK CENTRAL ASIA CARD CENTER DALAM MENANGANI COMPLAINT NASABAH (Studi Kasus pada Bank Central Asia Kantor Pusat Thamrin). S1 thesis, Universitas Mercu Buana.

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