Items where Author is "ROCHYADI, IRWAN"

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ROCHYADI, IRWAN (2006) ANALISA KUALITAS PELAYANAN IMPORT LCL MENGGUNAKAN METODE SERVQUAL DENGAN MEMPERHATIKAN 5 GAP (Studi Kasus PT. Adi Caraka Tirta Container Line). S2 thesis, Universitas Mercu Buana Jakarta-Menteng.

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