Analisa kualitas Pelayanan Import LCL Menggunakan Metode Servqual Dengan Memperhatikan 5 GAP (Studi Kasus PT. Adi Caraka Tirta Container Line)

ROCHYADI, IRWAN (2006) Analisa kualitas Pelayanan Import LCL Menggunakan Metode Servqual Dengan Memperhatikan 5 GAP (Studi Kasus PT. Adi Caraka Tirta Container Line). S2 thesis, Universitas Mercu Buana.

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Item Type: Thesis (S2)
NIM: 5510411-179
Divisions: Pascasarjana > Magister Manajemen
Depositing User: Admin Perpus UMB
Date Deposited: 01 Jun 2012 13:04
Last Modified: 07 Jun 2017 06:49
URI: http://repository.mercubuana.ac.id/id/eprint/31847

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