Items where Author is "RAMADANUS, MASAGUS NIKO"

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Thesis

RAMADANUS, MASAGUS NIKO (2010) ANALISA HUBUNGAN SIKAP PELAYANAN TELLER TERHADAP KEPUASAN NASABAH DENGAN METODE SERVQUAL DALAM MENINGKATKAN PELAYANAN PADA BANK XY CABANG THAMRIN JAKARTA. S1 thesis, Universitas Mercu Buana Jakarta.

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