Ramadanus, Masagus Niko (2010) Analisa Hubungan Sikap Pelayanan Teller Terhadap Kepuasan Nasabah dengan Metode Servqual Dalam Meningkatkan Pelayanan Pada Bank XY Cabang Thamrin Jakarta. S1 thesis, Universitas Mercu Buana.
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| Item Type: | Thesis (S1) |
|---|---|
| Call Number CD: | FT/IND. 10 029 |
| Call Number: | STI/16/10/098 |
| NIM/NIDN Creators: | 41608110105 |
| Uncontrolled Keywords: | Metode Servqual |
| Divisions: | Fakultas Teknik > Teknik Industri |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 01 Feb 2011 12:15 |
| Last Modified: | 22 Jun 2022 02:03 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/23661 |
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