Items where Author is "PERTIWI, SRI WULANDARI"

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Thesis

PERTIWI, SRI WULANDARI (2020) ANALISIS KUALITAS PELAYANAN DALAM UPAYA MENINGKATKAN KEPUASAN PELANGGAN DENGAN METODE SERVQUAL, IPA DAN QFD (Studi pada PT. JNE Pusat, Jakarta Barat). S1 thesis, Universitas Mercu Buana Jakarta.

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