Items where Author is "PANGARIBUAN, JERI BINSAR MATIUS"

Thesis

PANGARIBUAN, JERI BINSAR MATIUS (2017) PENGARUH SERVICE QUALITY, CUSTOMER RELATIONSHIP DAN CUSTOMER SATISFACTION TERHADAP CUSTOMER LOYALTY (STUDI KASUS PADA NASABAH PERORANGAN PT PRUDENTIAL TAHUN 2016). S2 thesis, Universitas Mercu Buana Jakarta.