Items where Author is "PANGARIBUAN, JERI BINSAR MATIUS"

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PANGARIBUAN, JERI BINSAR MATIUS (2017) PENGARUH SERVICE QUALITY, CUSTOMER RELATIONSHIP DAN CUSTOMER SATISFACTION TERHADAP CUSTOMER LOYALTY (STUDI KASUS PADA NASABAH PERORANGAN PT PRUDENTIAL TAHUN 2016). S2 thesis, Universitas Mercu Buana Jakarta.

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