Items where Author is "PALUPI, DIAH AYU"

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PALUPI, DIAH AYU (2009) APLIKASI PENANGANAN KELUHAN PELAYANAN TEKNOLOGI INFORMASI BERBASIS METODE HIGHEST PRIORITY IN FIRST SERVE STUDY KASUS PADA PT. TELKОМ. S1 thesis, Universitas Mercu Buana Jakarta.

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