Items where Author is "OCTAVIANTI, ANGGRIANI"

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OCTAVIANTI, ANGGRIANI (2017) STRATEGI CUSTOMER RELATIONS FRONTLINER PT BANK MANDIRI (PERSERO) TBK UNTUK MENINGKATKAN PELAYANAN SERVICES EXCELLENCE (STUDI KASUS UNTUK MENINGKATKAN PELAYANAN KANTOR CABANG UTAMA PT BANK MANDIRI (PERSERO) TBK TANGERANG GADING SERPONG). S2 thesis, Universitas Mecu Buana Jakarta.

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