Items where Author is "Nugroho, Dwi Mulyono"

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Thesis

Nugroho, Dwi Mulyono (2015) PENGARUH KUALITAS PELAYANAN, KUALITAS PRODUK LAYANAN, DAN HARGA PRODUK LAYANAN TERHADAP KEPUASAN PELANGGAN SERTA DAMPAKNYA TERHADAP LOYALITAS PELANGGAN PRABAYAR TELKOMSEL. S2 thesis, Universitas Mercu Buana Jakarta-Menteng.

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