Items where Author is "NUGRAHA, ASEP ERIK"

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Thesis

NUGRAHA, ASEP ERIK (2012) PENERAPAN KONSEP SERVQUAL DAN QFD UNTUK MEMPERBAIKI KUALITAS LAYANAN PADA PERUSAHAAN JASA DI HERAN MOTOR SPORT SUKABUMI. S2-Magister thesis, Universitas Mercu Buana.

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