Items where Author is "Mochtar, Indrajana L"

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Thesis

Mochtar, Indrajana L (2015) ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI KEPUASAN PELANGGAN MELALUI PENDEKATAN SERVQUAL PADA LEMBAGA SERTIFIKASI PRODUK DI INDONESIA. S2 thesis, Universitas Mercu Buana.

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