Items where Author is "KESUMA, R.A. RANTHY ANGGRAINI"

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KESUMA, R.A. RANTHY ANGGRAINI (2008) HUBUNGAN ANTARA KUALITAS PELAYANAN CUSTOMER SERVICE DENGAN KEPUTUSAN NASABAH UNTUK MENGGUNAKAN FASILITAS E-BANKING PADA PT BANK NEGARA INDONESIA (PERSERO), TBK KANTOR CABANG CIKAMPEK. S1 thesis, Universitas Mercu Buana.

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