Items where Author is "IKHTIYANTO, YONGKI SURYO ARIE"

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IKHTIYANTO, YONGKI SURYO ARIE (2009) ANALISIS TINGKAT KEPENTINGAN DAN KEPUASAN KONSUMEN TERHADAP KUALITAS LAYANAN JASA (STUDI KASUS PROGRAM SMARTWOOD RAINFOREST ALLIANCE DI WILAYAH ASIA-PASIFIK). S1 thesis, Universitas Mercu Buana Jakarta.

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