Items where Author is "HASIBUAN, MARITO"

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Thesis

HASIBUAN, MARITO (2021) PENINGKATAN KUALITAS PELAYANAN ASURANSI JIWA BRILIFE MENGGUNAKAN METODE SERVICE QUALITY (SERVQUAL) DAN METODE QUALITY FUNCTION DEPLOYMENT (QFD) STUDI KASUS PADA BRILIFE KANCA PALMERAH. S1 thesis, Universitas Mercu Buana Jakarta.

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