Items where Author is "HARDIYANTO, VIKRI"

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HARDIYANTO, VIKRI (2018) RANCANGAN USULAN PERBAIKAN KUALITAS PELAYANAN NASABAH DENGAN MENGGUNAKAN METODE QUALITY FUNCTION DEPLOYMENT (Studi Kasus Pada PT. Asuransi Bintang Jakarta). S1 thesis, Universitas Mercu Buana Jakarta.

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