Items where Author is "FITRIANI, ROHMAH"

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Thesis

FITRIANI, ROHMAH (2023) ANALISIS KEPUASAN PELANGGAN TERHADAP KUALITAS LAYANAN PERBAIKAN JARINGAN INTERNET DENGAN METODE SERVQUAL DAN IMPORTANCE PERFORMANCE ANALYSIS (IPA) DI PT MNC KABEL MEDIACOM (Studi Kasus Kecamatan Cengkareng). S1 thesis, Universitas Mercu Buana Jakarta.

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