Items where Author is "FEBRIANI, CHRISTINA ERIKA"

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FEBRIANI, CHRISTINA ERIKA (2016) PENGARUH KUALITAS LAYANAN, KUALITAS PRODUK, DAN KEPERCAYAAN TERHADAP KEPUASAN PELANGGAN SERTA DAMPAKNYA TERHADAP LOYALITAS PELANGGAN (STUDI KASUS PT KRAKATAU POSCO). S2 thesis, Universitas Mercu Buana Jakarta-Menteng.

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