Items where Author is "FADILLAH, ARIEF"

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FADILLAH, ARIEF (2008) MEMBANGUN LOYALITAS MAHASISWA MELALUI PEMENUHAN HARAPAN, KEMITRAAN, PERBAIKAN KUALITAS, DAN PELAYANAN PERSONIL (IMPLEMENTASI PEMASARAN RELASIONAL DALAM UPAYA PENINGKATAN LOYALITAS KONSUMEN). S2 thesis, Universitas Mercu Buana Jakarta-Menteng.

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