Items where Author is "DIAN NUGRAHA, ADAM"

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Thesis

DIAN NUGRAHA, ADAM (2021) ANALISIS KUALITAS PELAYANAN DAN KEPUASAN PELANGGAN DENGAN METODE SERVICE QUALITY (SERVQUAL) DAN QUALITY FUNCTION DEPLOYMENT (QFD) DI CV HASTANA BODYREPAIR. S1 thesis, Universitas Mercu Buana Jakarta.

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