Items where Author is "DIAN NUGRAHA, ADAM"

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DIAN NUGRAHA, ADAM (2021) ANALISIS KUALITAS PELAYANAN DAN KEPUASAN PELANGGAN DENGAN METODE SERVICE QUALITY (SERVQUAL) DAN QUALITY FUNCTION DEPLOYMENT (QFD) DI CV HASTANA BODYREPAIR. S1 thesis, Universitas Mercu Buana Jakarta.

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