Items where Author is "ASTUTI, FERIDINA WIDI"

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Thesis

ASTUTI, FERIDINA WIDI (2015) ANALISIS KEPUASAN PELANGGAN DI PT. X DENGAN METODE SERVICE QUALITY (Studi Kasus di Perusahaan Asuransi Kerugian Kelas Bisnis Kendaraan). S1 thesis, Universitas Mercu Buana.

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