Items where Author is "AL SHOLICHIN, BANNI DATU ARIEF"

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AL SHOLICHIN, BANNI DATU ARIEF (2021) ANALISIS KEPUASAN PENGGUNA TERHADAP MUTU PELAYANAN HALTE TRANSJAKARTA BERDASARKAN STANDAR PELAYANAN MINIMUM TRANSJAKARTA DENGAN METODE IMPORTANCE PERFORMANCE ANALYSIS (IPA) DAN CUSTOMER SATISFACTION INDEX (CSI) PADA MASA PANDEMI COVID - 19. S1 thesis, Universitas Mercu Buana Jakarta.

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