Items where Author is "AGUSTINA, INDAH"

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Thesis

AGUSTINA, INDAH (2016) ANALISA DAN IMPROVEMENT KEPUASAN NASABAH TERHADAP LAYANAN COSTUMER SERVICE PT BANK XYZ MENGGUNAKAN PENDEKATAN METODE SERVQUAL (STUDI KASUS PADA KANTOR CABANG XYZ). S1 thesis, Universitas Mercu Buana.

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