Items where Author is "AGUSTINA, INDAH"

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AGUSTINA, INDAH (2016) ANALISA DAN IMPROVEMENT KEPUASAN NASABAH TERHADAP LAYANAN COSTUMER SERVICE PT BANK XYZ MENGGUNAKAN PENDEKATAN METODE SERVQUAL (STUDI KASUS PADA KANTOR CABANG XYZ). S1 thesis, Universitas Mercu Buana.

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