FAJAR, GUSTFRY (2015) PENGARUH PEMASARAN RELASIONAL, SWITCHING COSTS, CITRA MEREK TERHADAP NILAI PELANGGAN PT OPTIMA LAUTAN BERSAMA. S2 thesis, Universitas Mercu Buana Jakarta.
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Abstract
PENGARUH PEMASARAN RELASIONAL, SWITCHING COSTS, CITRA MEREK TERHADAP NILAI PELANGGAN PT OPTIMA LAUTAN BERSAMA
Item Type: | Thesis (S2) |
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Call Number CD: | CD/551. 15 048 |
Call Number: | TM/51/15/238 |
NIM/NIDN Creators: | 55111120086 |
Uncontrolled Keywords: | Relationship marketing, switching costs, brand image, customer value |
Divisions: | Pascasarjana > Magister Manajemen |
Depositing User: | Admin Perpus UMB |
Date Deposited: | 14 Apr 2015 08:41 |
Last Modified: | 28 Dec 2022 08:03 |
URI: | http://repository.mercubuana.ac.id/id/eprint/7568 |
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