STEPHANY, RAMADHINI (2022) PENGARUH TARIF PAJAK, KESADARAN WAJIB PAJAK DAN PELAYANAN PAJAK TERHADAP KEPATUHAN PAJAK DI MASA PANDEMI COVID-19 (Studi Empiris Pada Wajib Pajak Orang Pribadi di PT Bhakti Idola Tama). S1 thesis, Universitas Mercu Buana Jakarta.
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Abstract
This study aims to analyze the effect of tax rates, taxpayer awareness and tax services on tax compliance during the Covid-19 pandemic. The object of this research is the individual taxpayer at PT. Bhakti Idola Tama, West Jakarta. This research was conducted on 60 respondents, using a quantitative descriptive approach by distributing questionnaires. The results of this study indicate that the tax rate has no significant effect on individual taxpayer compliance. Taxpayer awareness has a significant and significant effect on individual taxpayer compliance. Tax services have no significant effect on individual taxpayer compliance. Keywords: Tax Rates, Taxpayer Awareness, Tax Services, Taxpayer Compliance Penelitian ini bertujuan untuk menganalisis Pengaruh Tarif Pajak, Kesadaran Wajib Pajak dan Pelayanan Pajak Terhadap Kepatuhan Pajak di Masa Pandemi Covid19. Objek penelitian ini adalah Wajib Pajak Orang Pribadi di PT. Bhakti Idola Tama Jakarta Barat. Penelitian ini dilakukan terhadap 60 responden, menggunakan pendekatan deskriptif kuantitatif dengan menyebarkan kuesioner. Hasil penelitian ini menyatakan Tarif Pajak tidak berpengaruh secara signifikan terhadap kepatuhan wajib pajak orang pribadi. Kesadaran wajib pajak berpengaruh dan signifikan terhadap kepatuhan wajib pajak orang pribadi. Pelayanan pajak tidak berpengaruh secara signifikan terhadap kepatuhan wajib pajak orang pribadi. Kata Kunci : Tarif Pajak, Kesadaran Wajib Pajak, Pelayanan Pajak, Kepatuhan Wajib Pajak
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