Analisa Kepuasan Distributor Terhadap Pelayanan Divisi Spare Part pada PT. XXX Dalam Upaya Meningkatkan Kepuasan Terhadap Pelanggan

RIYADI, SELAMET (2015) Analisa Kepuasan Distributor Terhadap Pelayanan Divisi Spare Part pada PT. XXX Dalam Upaya Meningkatkan Kepuasan Terhadap Pelanggan. S1 thesis, Universitas Mercu Buana.

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Item Type: Thesis (S1)
Call Number CD: FT/IND. 15 070
NIM/NIDN Creators: 41611120021
Uncontrolled Keywords: Pelayanan, Metode Servqual, Gap Score, Importane Performance Analysis
Divisions: Fakultas Teknik > Teknik Industri
Depositing User: Admin Perpus UMB
Date Deposited: 08 Mar 2015 16:28
Last Modified: 06 Mar 2026 01:54
URI: http://repository.mercubuana.ac.id/id/eprint/7019

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