Analisa Kinerja dan Kepentingan PT. ISS Indonesia dengan Metode Servqual (Studi Kasus di Universitas Mercu Buana)

Adiputra, Septian (2016) Analisa Kinerja dan Kepentingan PT. ISS Indonesia dengan Metode Servqual (Studi Kasus di Universitas Mercu Buana). S1 thesis, Universitas Mercu Buana.

[img]
Preview
Text (Abstrak)
Abstrak.pdf

Download (25kB) | Preview
[img]
Preview
Text (Cover)
Cover.pdf

Download (166kB) | Preview
[img] Text (Bab 1)
Bab 1.pdf
Restricted to Registered users only

Download (111kB)
[img] Text (Bab 2)
Bab 2.pdf
Restricted to Registered users only

Download (553kB)
[img] Text (Bab 3)
Bab 3.pdf
Restricted to Registered users only

Download (434kB)
[img] Text (Bab 4)
Bab 4.pdf
Restricted to Registered users only

Download (811kB)
[img] Text (Bab 5)
Bab 5.pdf
Restricted to Registered users only

Download (108kB)
[img] Text (Bab 6)
Bab 6.pdf
Restricted to Registered users only

Download (150kB)
[img] Text (Daftar Pustaka dan Lampiran)
Daftar Pustaka dan Lampiran.pdf
Restricted to Registered users only

Download (246kB)
Item Type: Thesis (S1)
Call Number CD: FT/IND. 16 103
NIM/NIDN Creators: 41612010012
Uncontrolled Keywords: ISS Indonesia, Jasa, Konsumen, Kualitas, Kinerja, Tingkat Kepentingan, Diagram Kartesius, Service Q
Divisions: Fakultas Teknik > Teknik Industri
Depositing User: Admin Perpus UMB
Date Deposited: 23 Jul 2016 12:01
Last Modified: 28 Apr 2017 02:33
URI: http://repository.mercubuana.ac.id/id/eprint/6604

Actions (login required)

View Item View Item