SARASWATI, CYNTHIA (2016) ANALISIS KEPENTINGAN DAN KINERJA (IMPORTANCE PERFORMANCE ANALYSIS) PADA PT.BANK DKI (Studi Kasus Pada Bank DKI Cabang Pembantu Bintaro). S1 thesis, Universitas Mercu Buana.
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Item Type: | Thesis (S1) |
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Call Number CD: | FT/IND. 16 107 |
NIM/NIDN Creators: | 41614120090 |
Uncontrolled Keywords: | Pelayanan, Harapan, Kinerja |
Divisions: | Fakultas Teknik > Teknik Industri |
Depositing User: | Admin Perpus UMB |
Date Deposited: | 05 Oct 2016 14:26 |
Last Modified: | 28 Apr 2017 02:33 |
URI: | http://repository.mercubuana.ac.id/id/eprint/6577 |
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