ANDRIANA, ANGGI (2016) Analisa Kualitas Pelayanan pada Bagian Keuangan Berdasarkan Tingkat Kepuasan Klien di PT Tritunggal Mandiri Solusindo Menggunakan Metode Service Quality. S1 thesis, Universitas Mercu Buana.
|
Text (Abstrak)
Abstrak.pdf Download (150kB) | Preview |
|
|
Text (Cover)
Cover.pdf Download (528kB) | Preview |
|
![[img]](https://repository.mercubuana.ac.id/style/images/fileicons/text.png) |
Text (Bab 1)
Bab 1.pdf Restricted to Registered users only Download (195kB) |
|
|
Text (Bab 2)
Bab 2.pdf Restricted to Registered users only Download (345kB) |
|
|
Text (Bab 3)
Bab 3.pdf Restricted to Registered users only Download (329kB) |
|
|
Text (Bab 4)
Bab 4.pdf Restricted to Registered users only Download (437kB) |
|
|
Text (Bab 5)
Bab 5.pdf Restricted to Registered users only Download (207kB) |
|
|
Text (Bab 6)
Bab 6.pdf Restricted to Registered users only Download (147kB) |
|
|
Text (Daftar Pustaka dan Lampiran)
Daftar Pustaka dan Lampiran.pdf Restricted to Registered users only Download (327kB) |
| Item Type: | Thesis (S1) |
|---|---|
| Call Number CD: | FT/IND. 16 057 |
| NIM/NIDN Creators: | 41612110119 |
| Uncontrolled Keywords: | Customer satisfaction, SERVICE QUALITY, insurance, IPA diagram |
| Divisions: | Fakultas Teknik > Teknik Industri |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 10 Sep 2016 10:51 |
| Last Modified: | 28 Apr 2017 02:33 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/6558 |
Actions (login required)
 |
View Item |
