USULAN PERBAIKAN PELAYANAN BENGKEL NISSAN HALIM DENGAN METODE SERVQUAL, IPA, DAN QFD

YUNANDA, ADITIA (2016) USULAN PERBAIKAN PELAYANAN BENGKEL NISSAN HALIM DENGAN METODE SERVQUAL, IPA, DAN QFD. S2 thesis, Universitas Mercu Buana.

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Item Type:	Thesis (S2)
Call Number:	TM/51/16/063
NIM/NIDN Creators:	55113120277
Uncontrolled Keywords:	Kualitas Pelayanan, Tingkat Kepuasan Pelanggan, ServQual, IPA, QFD
Subjects:	000 Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 020 Library and Information Sciences/Perpustakaan dan Ilmu Informasi > 025 Operations, Archives, Information Centers/Operasional Perpustakaan, Arsip dan Pusat Informasi, Pelayanan dan Pengelolaan Perpustakaan > 025.5 Service to Users/Layanan Kepada Pengguna Perpustakaan > 025.52 Reference and Information Services/Layanan Referensi dan Informasi > 025.523 Cooperative Information Services/Layanan Informasi
Divisions:	Pascasarjana > Magister Manajemen
Depositing User:	Admin Perpus UMB
Date Deposited:	19 Mar 2016 13:09
Last Modified:	22 Jan 2025 08:34
URI:	http://repository.mercubuana.ac.id/id/eprint/6468

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