FAROQI, FACHMI AL (2016) ANALISIS PENGARUH KUALITAS LAYANAN DAN HARGA TERHADAP KEPUASAN PENUMPANG SERTA DAMPAKNYA PADA LOYALITAS PENUMPANG (Studi Kasus Pada Penumpang Jasa Penerbangan PT. Lion Mentari Airlines di Kantor Cabang Utama Jakarta). S2 thesis, Universitas Mercu Buana.
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Item Type: | Thesis (S2) |
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Call Number CD: | CD/551. 16 074 |
Call Number: | TM/51/16/109 |
NIM/NIDN Creators: | 55114110301 |
Uncontrolled Keywords: | kualitas layanan, harga, kepuasan, loyalitas |
Divisions: | Pascasarjana > Magister Manajemen |
Depositing User: | Admin Perpus UMB |
Date Deposited: | 22 Jun 2016 14:45 |
Last Modified: | 13 Nov 2023 07:37 |
URI: | http://repository.mercubuana.ac.id/id/eprint/6450 |
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