MARJITO, (2016) ANALISIS PENGARUH KUALITAS PRODUK DAN AFTER SALES SERVICES TERHADAP KEPUASAN PELANGGAN DAN DAMPAKNYA TERHADAP WORD OF MOUTH ( Studi Kasus Pada Perusahaan Alat Kesehatan PT.Bold Technology Leading Indonesia ). S2 thesis, Universitas Mercu Buana.
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| Item Type: | Thesis (S2) |
|---|---|
| Call Number CD: | CD/551. 16 148 |
| Call Number: | TM/51/16/177 |
| NIM/NIDN Creators: | 55114110245 |
| Uncontrolled Keywords: | Kualitas Produk, Layanan Purna Jual, Kepuasan Pelanggan dari Mulut ke Mulut |
| Divisions: | Pascasarjana > Magister Manajemen |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 20 Dec 2016 15:54 |
| Last Modified: | 15 Nov 2023 07:00 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/6278 |
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