SAFITRI, SETYORINI (2018) ANALISA PENGUKURAN KINERJA DAN EVALUASI SUPPLIER MENGGUNAKAN PENDEKATAN ANALYTIC NETWORK PROCESS DAN METODE TRAFFIC LIGHT RATING SYSTEM DI PT SUMBER BERKAT ANUGERAH INDONESIA. S1 thesis, Universitas Mercu Buana Jakarta.
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Abstract
company for meeting consumer demand, which is a unity of suppliers, manufacturing, customer and delivery process. to known whether the Supply Chain Management product in a company has been operating properly or not, it’s necessary to hold performance measurement system. PT Sumber Berkat Anugerah Indonesia is a field company in the Food and Baverage industry does not have and perform performance appraisal and evaluation of suppliers. By paying attention to supply chain function and indication of problem faced by company which have 3 supplier in supplying Passion Fruit juice required making Vendor Performance Indicator with assessment criteria, they are Quality, Cost, Delivery, Flexibility and Responsiveness, each criteria has two subcriterias, company data is required to measure performance as a supplier score to be calculated along with the weighting results based on Analytic Network Process Method (ANP) and identification indicator improvement of subcriteria with Traffic Light Rating System. The final measurement results show that 3 suppliers can still be maintained as the company's supplier partner, PT GK obtains a supplier performance value 98.43% with an indicator of improvement in subcriteria of certificate completeness and raw material price, PT Muin Bersahabat obtains a value 97.78% with an indicator of improvement in subcriteria of material price, while Nge Ahn Food obtains a value 92.75% with indicator improvement of raw material price improvement, accuracy of delivery quantity and delivery time of materials. Keyword : Supply Chain, Supplier Evaluation, Vendor Performance Indicator, Analytic Network Process, Traffic Ligth Rating System. Supply Chain Management adalah konsep integrasi dari keseluruhan elemen perusahaan dalam memenuhi permintaan konsumen, yaitu merupakan kesatuan dari supplier, Manufacturing, Customer dan Delivery Process. Sehubungan dengan itu untuk mengetahui apakah Supply Chain Management produk dalam suatu perusahaan telah beroperasi dengan baik atau belum, maka perlu diadakannya suatu sistem pengukuran kinerja. PT Sumber Berkat Anugerah Indonesia merupakan perusahaan yang bergerak dalam industri Food and Baverage belum memiliki dan melakukan penilaian kinerja serta evaluasi terhadap supplier. Dengan memperhatikan fungsi supply chain dan indikasi permasalahan yang dihadapi oleh perusahaan yang memiliki 3 supplier dalam mensupply Sari Buah Markisa diperlukan pembuatan Vendor Performance Indicator dengan kerangka kriteria penilaian Quality, Cost, Delivery, Flexibility dan Responsiveness yang masing-masing kriteria memiliki dua subkriteria, selain itu data perusahaan diperlukan dalam mengukur kinerja sebagai skor supplier yang akan diperhitungkan bersama dengan hasil pembobotan berdasarkan Metode Analytic Network Process (ANP) dan pengidentifikasian subkriteria dengan Traffic Light Rating System. Hasil pengukuran akhir menunjukan untuk 3 supplier masih dapat dipertahankan sebagai mitra pembelian perusahaan, PT GK memperoleh nilai performansi supplier sebesar 98.43% dengan indikator perbaikan pada subkriteria kelengkapan sertifikat dan harga bahan baku, PT Muin Bersahabat memperoleh nilai 97.78% dengan indikator perbaikan pada subkriteria harga bahan baku, sedangkan Nge Ahn Food memperoleh nilai 92.75% dengan indikator perbaikan harga bahan baku, ketepatan jumlah pengiriman dan waktu pengiriman bahan. Kata Kunci : Rantai Pasok, Evaluasi Supplier, Indikator Performansi Vendor, Analytic Network Process, Traffic Light Rating System.
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