Marsita, Ika (2013) PENGARUH PENERAPAN CUSTOMER RELATIONSHIP MANAGEMENT DAN KEPUASAN PELANGGAN TERHADAP LOYALITAS PELANGGAN PT.MATAHARI DEPARTEMENT STORE CABANG DAAN MOGOT. S1 thesis, Universitas Mercu Buana.
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Item Type: | Thesis (S1) |
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Call Number CD: | FK/BRD. 13 290 |
NIM/NIDN Creators: | 43109010111 |
Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen |
Depositing User: | Admin Perpus UMB |
Date Deposited: | 16 Jan 2014 15:12 |
Last Modified: | 26 Dec 2022 02:46 |
URI: | http://repository.mercubuana.ac.id/id/eprint/34104 |
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