Tadesa, Yang Nurina (2009) Analisis Harapan dan Kinerja Jasa Dalam Penentuan Kepuasan Pelanggan Pada PT.Tugu Reasuransi Indonesia. S2 thesis, Universitas Mercu Buana.
Full text not available from this repository.Item Type: | Thesis (S2) |
---|---|
Call Number: | TM/10/268 |
NIM/NIDN Creators: | 55105110121 |
Uncontrolled Keywords: | Kinerja Jasa |
Divisions: | Pascasarjana > Magister Manajemen |
Depositing User: | Admin Perpus UMB |
Date Deposited: | 10 Mar 2011 10:04 |
Last Modified: | 26 Apr 2024 08:27 |
URI: | http://repository.mercubuana.ac.id/id/eprint/26737 |
Actions (login required)
View Item |