Triwicaksono, Reza Indra (2012) Analisa Integrasi Customer Requirement Dalam Desain Oprasi Pelayanan Pada PT. Bank Rakyat Indonesia Cabang Kebon Jeruk. S1 thesis, Universitas Mercu Buana.
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| Item Type: | Thesis (S1) |
|---|---|
| Call Number CD: | FE/MJ. 12 173 |
| Call Number: | SE/31/12/173 |
| NIM/NIDN Creators: | 43108010197 |
| Uncontrolled Keywords: | kualitas pelayanan, kepuasan konsumen, Quality Function Deployment |
| Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 28 Aug 2012 13:00 |
| Last Modified: | 26 May 2017 02:53 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/21174 |
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