Putri, Anggita Wira (2012) STRATEGI CUSTOMER RELATIONSHIP MANAGEMENT PT.TELKOM DALAM MEMPERTAHANKAN LOYALITAS PELANGGAN ASTINET 2011-2012. S1 thesis, Universitas Mercu Buana.
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| Item Type: | Thesis (S1) |
|---|---|
| Call Number CD: | FK/MCA. 12 020 |
| Call Number: | SK/43/12/020 |
| NIM/NIDN Creators: | 44308010047 |
| Uncontrolled Keywords: | STRATEGI CUSTOMER RELATIONSHIP MANAGEMENT, LOYALITAS PELANGGAN |
| Divisions: | Fakultas Ilmu Komunikasi > Periklanan dan Komunikasi pemasaran |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 11 Jun 2012 17:26 |
| Last Modified: | 26 May 2017 02:50 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/20808 |
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