Hutubessy, Sarah Gracia (2011) Pengaruh service excellent terhadap kepuasan nasabah yang berdampak loyalitas nasabah. S1 thesis, Universitas Mercu Buana.
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| Item Type: | Thesis (S1) |
|---|---|
| Call Number CD: | FE/MJ. 11 144 |
| Call Number: | SE/31/11/127 |
| NIM/NIDN Creators: | 43109110140 |
| Uncontrolled Keywords: | Service excellent, kepuasan nasabah, loyalitas nasabah |
| Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 18 Apr 2011 14:29 |
| Last Modified: | 24 May 2017 02:23 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/19255 |
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