NURWIJAYANTI, RIRIN (2013) STRATEGI CUSTOMER RELATIONS PT. SURYA SUDECO (TUNAS RENTAL) DALAM MENANGANI KELUHAN PELANGGAN MELALUI PROGRAM CONTACT CENTER. S1 thesis, Universitas Mercu Buana.
|
Text (Abstrak)
Abstrak.pdf Download (28kB) | Preview |
|
|
Text (Cover)
Cover.pdf Download (260kB) | Preview |
|
![[img]](https://repository.mercubuana.ac.id/style/images/fileicons/text.png) |
Text (Bab 1)
Bab 1.pdf Restricted to Registered users only Download (70kB) |
|
|
Text (Bab 2)
Bab 2.pdf Restricted to Registered users only Download (148kB) |
|
|
Text (Bab 3)
Bab 3.pdf Restricted to Registered users only Download (80kB) |
|
|
Text (Bab 4)
Bab 4.pdf Restricted to Registered users only Download (725kB) |
|
|
Text (Bab 5)
Bab 5.pdf Restricted to Registered users only Download (34kB) |
|
|
Text (Daftar Pustaka dan Lampiran)
Daftar Pustaka dan Lampiran.pdf Restricted to Registered users only Download (486kB) |
| Item Type: | Thesis (S1) |
|---|---|
| Call Number CD: | FK/PR. 13 346 |
| Call Number: | SK/42/13/251 |
| NIM/NIDN Creators: | 44211110057 |
| Uncontrolled Keywords: | STRATEGI, CUSTOMER RELATIONS, PT. SURYA SUDECO, MENANGANI, KELUHAN PELANGGAN, MELALUI, PROGRAM, CONT |
| Divisions: | Fakultas Ilmu Komunikasi > Hubungan Masyarakat |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 24 Aug 2013 14:25 |
| Last Modified: | 22 May 2017 01:45 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/16481 |
Actions (login required)
 |
View Item |
