Setiawan, Eko (2013) ANALISIS KEPUASAN PELANGGAN DENGAN METODE SERVQUAL UNTUK MENINGKATKAN KUALITAS PELAYANAN DI PT. BDI INDONESIA. S1 thesis, Universitas Mercu Buana.
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| Item Type: | Thesis (S1) |
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| Call Number CD: | FT/IND. 13 102 |
| Call Number: | ST/16/13/073 |
| NIM/NIDN Creators: | 41609010038 |
| Uncontrolled Keywords: | dimensi sevqual, kualitas pelayanan |
| Divisions: | Fakultas Teknik > Teknik Industri |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 15 Sep 2013 12:00 |
| Last Modified: | 14 Nov 2022 06:39 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/14727 |
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