Alamsyah, Wiyoga Nur (2013) ANALISIS KEPUASAN PELANGGAN TERHADAP PELAYANAN JASA EKSPOR DENGAN METODE SERVICE QUALITY ( SERVQUAL ) DI PT. IWAINDO INTERNASIONAL. S1 thesis, Universitas Mercu Buana.
|
Text (HAL COVER)
Isi_cover_522846268726.pdf Download (235kB) | Preview |
|
|
Text (ABSTRAK)
Isi_abstract_332734777316.pdf Download (92kB) | Preview |
|
Text (BAB I)
Isi1886371765927.pdf Restricted to Registered users only Download (153kB) |
||
Text (BAB II)
Isi2135971098716.pdf Restricted to Registered users only Download (1MB) |
||
Text (BAB III)
Isi3723036528105.pdf Restricted to Registered users only Download (191kB) |
||
Text (BAB IV)
Isi4149269337731.pdf Restricted to Registered users only Download (355kB) |
||
Text (BAB V)
Isi5919941662706.pdf Restricted to Registered users only Download (137kB) |
||
Text (BAB VI)
Isi6326121115374.pdf Restricted to Registered users only Download (9kB) |
||
Text (DAFTAR PUSTAKA)
Isi_pustaka204970808922.pdf Restricted to Registered users only Download (15kB) |
Item Type: | Thesis (S1) |
---|---|
Call Number CD: | FT/IND. 13 009 |
Call Number: | ST/16/13/009 |
NIM/NIDN Creators: | 41609010026 |
Uncontrolled Keywords: | Dimensi Servqual, Kualitas Pelayanan, Grap Skor, Diagram Kartesius |
Divisions: | Fakultas Teknik > Teknik Industri |
Depositing User: | Admin Perpus UMB |
Date Deposited: | 27 Feb 2013 12:45 |
Last Modified: | 09 Nov 2022 06:51 |
URI: | http://repository.mercubuana.ac.id/id/eprint/14580 |
Actions (login required)
View Item |